VRYF Shipping & Payment
Thank you for choosing VRYF! We want to make your shopping experience as simple and straightforward as possible. Whether you're ordering for yourself, your practice, or your next training session, you'll find everything you need to know about payments, shipping, collections, and order processing below.
If you can't find the answer you're looking for, we're always happy to help. Simply get in touch, and our team will assist you.
Payment FAQs
What payment methods do you accept?
We currently accept Electronic Funds Transfer (EFT) payments only. As a growing South African business, we're working on adding secure online payment options in the near future.
How do I pay via EFT?
Once you've placed your order, you'll receive our banking details along with your order summary. Simply make payment via your banking app or internet banking using the reference provided.
When will my order be processed?
Orders are processed once your EFT payment has reflected in our bank account. Payments typically reflect within 24 hours, depending on your bank.
What reference should I use when making payment?
Please use your [NAME_VRYF] as your payment reference. This helps us match your payment to your order as quickly as possible.
Shipping FAQs
What delivery options do you offer?
We currently offer two delivery options throughout South Africa:
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Door-to-door courier at R100 flat rate.
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PUDO Locker delivery at R60 flat rate.
You can also choose to collect your order free of charge at our office in Midstream Hill Medical Park, Corner of Midstream Hill Boulevard and Godley Drive, Midstream Estate, Centurion, 1692.
How long does delivery take?
Delivery times vary depending on your location and the courier schedule. Once your parcel has been dispatched, you'll receive tracking details so you can follow your delivery.
Do you deliver outside of South Africa?
No. We currently only deliver nationwide across South Africa.
How does PUDO Locker delivery work?
PUDO allows you to collect your parcel from a secure self-service locker at a time that suits you. It's a convenient option if you're not always available for home or office deliveries.
How do I choose my locker?
When placing your order, there is a section at the top (above the quantity option) to indicate your preferred locker.
What happens if I don't provide a locker?
Don't worry. We'll contact you to help you select the most convenient locker before dispatching your order.
Collection FAQs
Can I collect my order?
Absolutely. You're welcome to collect your order directly from us.
Is collection free?
Yes. Collection is completely free.
Where can I collect my order?
Midstream Hill Medical Park, Suite 104, Corner of Midstream Hill Boulevard and Godley Drive, Midstream Estate
Centurion, 1692
What are your collection hours?
Collections are available Monday to Friday during normal business hours.